Complete Care

Data Evolution's Complete Care Service fills the role of a fully staffed IT department for your business. Rather than hiring and maintaining a team of trained IT experts, you can save your business time and money by outsourcing these services to Data Evolution. Through a combination of monitoring and managing your back-end systems, cloud providers and network devices, to providing your employees a support desk to resolve their IT issues, our Complete Care solution provides peace of mind that ensures our end users are happy and productive.

 

datacenter_handshakeThis managed service solution provides 24x7 monitoring of your data center, a toll free number and electronic ticketing system for reporting and tracking issues. The program provides unlimited remote support during business hours that includes full end user support for their laptop, desktop and mobile devices. Your assigned account manager will be that trusted advisor every company needs to meet with you to review performance, system availability and be sure your IT program is aligned with your current and future business needs.

 

Complete Care Program Benefits:

  • 24x7 server and network infrastructure monitoring
  • Full server and desktop support
  • Proactive resource planning
  • Quick response remote support for your end users
  • Asset Inventory Reporting
  • Software Inventory Reporting and Management
  • Vendor Management
  • Managed Anti-virus and Anti-malware client
  • Monthly summary report with quarterly business reviews

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