Is Virtualization an Option for Small Businesses?

Posted by Steven Vigeant on 10/24/13 10:45 AM

Virtualization is one of the most exciting trends happening in IT right now. The term refers to the creation of “virtual” rather than physical IT assets. Both hardware and software can successfully be virtualized and run from remote servers, which creates unique advantages for small businesses, and eliminates many common IT problems.

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Topics: Cloud IT Solutions, IT Infrastructure, Virtualization

3 Disasters that Could Fry Your Small Business IT System

Posted by Steven Vigeant on 10/22/13 4:34 PM

 “What could go wrong?” That’s a phrase many business owners wish they had never uttered. The truth is, they call “the unexpected” unexpected for a reason. You never know when some out-of-the-blue disaster is going to befall your business, costing you thousands just to get everything up and running again.

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Topics: Cloud IT Solutions, IT Outsourcing, Backup and Disaster Recovery

Why Biotech Startups Should be Cautious About the Cloud

Posted by Steven Vigeant on 10/10/13 8:30 AM

Cloud computing solutions have helped relieve a lot of common IT problems. They allow easy and immediate scalability of an IT infrastructure at a fixed price. Plus, they facilitate remote access and data backup, issues that were major headaches in the past.

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Topics: Cloud IT Solutions, IT Security, Biotech, Data Security

4 Most Critical Components of Every Small Business' IT Support Plan

Posted by Steven Vigeant on 8/1/13 3:08 PM

It is a common scenario; you are working on your computer, and suddenly it crashes. It refuses to turn back on, and you need to access important data and software. You have business to do, but suddenly you don't have the technology to do it. In stressful times like these, you need effective IT support.

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Topics: Cloud IT Solutions, IT Outsourcing, Small Business IT Support, IT Support, IT Infrastructure, Small Business IT Security, SMB, Managed Services

How to Plan Your Biotech Startup Company's IT Investment

Posted by Steven Vigeant on 7/30/13 2:54 PM

Every dollar of your angel investment is important. With these limited funds, you have to set up a lab, prove a concept and produce the data necessary to secure more funding. No matter what the initial investment is, these funds disappear fast. That is why planning and budgeting are so important in the early days of a biotech startup.

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Topics: Cloud IT Solutions, IT Security, Biotechnology Startup, Biotech, Data Security, Hybrid MSP, IT partners, Cloud

How to Evaluate the IT Outsourcing Needs of Your Company in 5 Questions

Posted by Steven Vigeant on 7/25/13 3:58 PM

Transferring your IT services from an in-house department to an outsourced company presents both opportunities and challenges. Relying on outsourced IT solutions frees up time and energy for you to spend on more important projects, but only if you are prepared for the scope of the changes. If your company is preparing to use an outside company to handle your IT management, ask yourself the following questions in order to make the transition as smooth as possible.

1.) What systems do I have in place today?

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Topics: Cloud IT Solutions, IT Outsourcing, Small Business IT Support, IT Support, Data Security, IT Infrastructure, Small Business IT Security, IT partners, ITO, Managed Antivirus

Cloud Power: How to Protect and Secure Your Biotech Startup's Data

Posted by Steven Vigeant on 6/13/13 2:05 PM

Cloud computing has revolutionized the way that biotech startups are thinking about IT. Having the ability to store data, run servers or applications, and security safeguards off-site can make the process of managing technology easier for most companies. Cloud solutions are changing the ways that startups set up their IT infrastructure, and also the way that established companies prepare for the challenges of the future.

Moving your data or processing power to the cloud presents exciting opportunities, but it is important to embrace the technology in a careful, measured way. Haphazardly moving all of your company's information onto cloud-based networks can create as many problems as it solves. In order to get the most out of this exciting new technology, be sure to keep the following considerations in mind.

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Topics: Cloud IT Solutions, IT Outsourcing, Biotechnology Startup, Biotech, Data Security, ITO, Big Data

The Big Data Challenges of a Biotechnology Startup Company

Posted by Steven Vigeant on 6/11/13 2:33 PM

Today's high-tech laboratory experiments can produce astonishing amounts of data. Some biotechnology startups have to deal with the challenge of trying to manage over a petabyte of information. To put that into context, a single petabyte is equivalent to 125,000 8GB iPhones. But even trying to store, backup, and manage tens of terabytes of data is a problem for many small biotech companies.

The average IT network is not equipped to deal with the massive data storage demands of a biotechnology startup. That is why “big data” is such a hot topic in the biotech community right now. Companies of all sizes, running a wide variety of experiments, are struggling to make the most out of the explosion of information that is coming out of their labs. In order to avoid common pitfalls, keep the following concerns in mind when you are first setting up your IT infrastructure.

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Topics: Cloud IT Solutions, IT Outsourcing, Biotechnology Startup, Biotech, Data Security, Big Data

The Anatomy of a Scalable IT Infrastructure for Biotech

Posted by Steven Vigeant on 6/4/13 4:17 PM

The IT needs of a biotech company, especially a small one in the initial stages of funding and research, can change overnight. Experimental breakthroughs (or failures), influxes of capital, and new contracts can cause your existing IT infrastructure to suddenly become inadequate, even ineffective. All biotech startups need to prepare for the speed and consequence of this change. If you are not ready to shift your IT capabilities as rapidly as your business needs change, workflows can slow or break down, and these processes may end up needing to be changed to meet the new demand. You could also end up with data dispersed in different locations while you try and implement a new system thus potentially putting valuable data in jeopardy.

Instead of scrambling when the needs of your company inevitably change, make sure that you have an IT plan in place from your first day in business that can scale itself to the needs of your company. Scalability is a crucial but often overlooked feature of biotech IT systems. It is never too early to find the right outsourced IT provider to help you in the early stages develop this plan. Even if you feel that you don’t have much business to offer this company, they should be interested in helping you in these early stages as there is almost guaranteed business in the future for them. As you work with your IT services provider to develop an adaptable technological base for you company, keep the following concerns in mind:

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Topics: Cloud IT Solutions, IT Outsourcing, IT Support, Biotechnology Startup, IT Efficiency, Biotech, Data Security, Big Data

How to Keep Your Biotech Business Going After a Disaster

Posted by Steven Vigeant on 5/30/13 11:17 AM

No matter how safe, secure, and well-equipped  your office and laboratory is, unexpected events can still cause costly setbacks. Major storms, utility work, or problems at your facility can cause your  operations to come to a halt..  And as you can imagine these kinds of events can cause damaging impact to meeting milestones and deadlines. Disasters come in many forms, but some of the most common and consequential ways that they affect startup biotech companies is in the area of information technology. From short brown outs in your buildings power, a small fire that causes damage or sets off sprinkler systems, water main breaks can leak water into your office and labs or extended power events and complete building disasters can cause real problems. Even problems with your IT equipment can cause these issues even if you have proper support on them. I have seen instances when the hardware vendor cannot get you a replacement part on time causing hours or even days of downtime. When power is lost or internet connections fail, the IT systems that your experiments and business communications rely on can become completely ineffective. Every biotech startup business needs to have a plan in place for when the unexpected happens. Being prepared for any possible contingency is the most reliable way to ensure that you are meeting all of the goals that you have established in your business plan. Developing a backup and disaster recovery (BDR) along with a Recovery Time Objective (RTO) plan with your expert IT service provider can help you keep your company running at near or full capacity, no matter what is going on around you.

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Topics: Cloud IT Solutions, Backup and Disaster Recovery, Small Business IT Support, IT Support, Biotechnology Startup, Biotech, IT partners