When Finding a Local IT Provider Matters (and When it Doesn’t)

Posted by Steven Vigeant on 10/3/13 4:50 PM

If you have ever bought something online, you understand that it’s not always necessary to work with a local business to get the level of service you want. This is especially true for information technology (IT), in which managed service providers (MSPs) can remotely monitor and maintain your IT infrastructure without ever setting foot in your office.

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Topics: IT Outsourcing, Small Business IT Support, IT Support, SMB, Managed Services, Hybrid MSP, Local IT Service Provider, MSP

How to Plan Your Biotech Startup Company's IT Investment

Posted by Steven Vigeant on 7/30/13 2:54 PM

Every dollar of your angel investment is important. With these limited funds, you have to set up a lab, prove a concept and produce the data necessary to secure more funding. No matter what the initial investment is, these funds disappear fast. That is why planning and budgeting are so important in the early days of a biotech startup.

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Topics: Cloud IT Solutions, IT Security, Biotechnology Startup, Biotech, Data Security, Hybrid MSP, IT partners, Cloud

Choosing a Managed Services Provider for Your Small Business or Startup

Posted by Steven Vigeant on 7/19/13 9:32 AM

The choice of a managed services provider (MSP) to handle your information technology (IT) is an important one. IT is both complicated and essential for your business, no matter what industry you work in. The job of any managed services provider is to make computing as easy and flexible at a predictable cost as possible so that your IT works for you and not the other way around.

There are a number of factors to consider when selecting an MSP. Take an honest evaluation of your company's IT needs, and then start to think about what your ideal IT service provider would look like. Every small business will have different requirements, but no matter what yours are or who you choose to work with, be sure that your MSP offers the following services and features.

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Topics: IT Outsourcing, Small Business IT Support, IT Support, SMB, Managed Services, Hybrid MSP, IT partners, Startup

How to Balance In-House and Outsourced Small Business IT

Posted by Steven Vigeant on 12/27/12 12:30 PM

Adopting new technologies to improve the customer experience and increase productivity offers small businesses a chance to expand operations. It also comes with its own set of challenges. No business can successfully operate without some automated processes, but keeping your technology up and running securely takes considerable expertise. You face the challenge of maintaining computer network support along with generalized small business IT support services, all on a shoestring budget. Before deciding on a specific plan, you need to decide on the most cost effective way to get total support.

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Topics: IT Outsourcing, Small Business IT Support, IT Support, Hybrid MSP

Top 5 Benefits of the Hybrid MSP

Posted by Steven Vigeant on 11/6/12 8:00 AM

Managed Service Providers (MSP) are no longer an all-or-nothing option for a small business.  If you already have an in-house IT department and you’re wondering what a MSP can offer you, the answer is: a lot!  Increasingly SMB owners see an advantage to coupling their in-house technology resources with services provided by a MSP to get the best of both worlds.  Here are 5 commonly-occurring scenarios in which small businesses profit from a relationship with a MSP. 

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Topics: Small Business IT Support, Hybrid MSP


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