In-House vs. Outsourced IT Staffing: The Pros and Cons

Posted by Steven Vigeant on 6/19/15 8:00 AM

Every successful company is built on a foundation of best practices and finely tuned systems. In the case of early stage biotech companies, few systems are as important to calibrate than that of your IT staffing. Without the right IT systems and staffing in place, your company runs the risk of costly emergencies, slow response times, pivots in workflows, and more.

 

We know that experience, cost, and timeliness are all important factors when considering your IT hires (or outsourcing). Below are some thoughts on the pros and cons (as well as our staffing recommendations) of in-house versus outsourced IT staffing.

 

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Topics: IT Outsourcing, IT Support, IT partners

Why Your Small Business's New Year's Resolutions Need to Involve IT

Posted by Steven Vigeant on 2/12/14 5:17 PM

So it's February already, how are your New Year's resolutions coming?  No, I'm not talking about how much weight you've lost or how many days you've managed to floss in a row (but congratulations) - I'm talking about the resolutions and goals you've set for your small business for the upcoming year.  More than half of small businesses make new years resolutionsThe start of a new year is a natural time to look back over the previous one and plan for the next one. Did your last year go as well as you had hoped? What can you do to avoid the problems you faced in 2013 and maximize your opportunities in 2014?

Whether it be to contact customers more often, blog more frequently, focus more on social media, or launch a pending marketing campaign, small business owners have a lot on their minds. But somehow IT planning isn't ever on the radar.  You rely on technology for your company to function, so why aren't you giving it the attention it deserves? There are easy and low-cost ways you can improve your whole IT infrastructure for the upcoming year, and it's never too late to get started.

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Topics: Backup and Disaster Recovery, data security, IT partners

How to Plan Your Biotech Startup Company's IT Investment

Posted by Steven Vigeant on 7/30/13 2:54 PM

Every dollar of your angel investment is important. With these limited funds, you have to set up a lab, prove a concept and produce the data necessary to secure more funding. No matter what the initial investment is, these funds disappear fast. That is why planning and budgeting are so important in the early days of a biotech startup.

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Topics: Cloud IT Solutions, IT Security, Biotechnology Startup, Biotech, data security, Hybrid MSP, IT partners, Cloud

How to Evaluate the IT Outsourcing Needs of Your Company in 5 Questions

Posted by Steven Vigeant on 7/25/13 3:58 PM

Transferring your IT services from an in-house department to an outsourced company presents both opportunities and challenges. Relying on outsourced IT solutions frees up time and energy for you to spend on more important projects, but only if you are prepared for the scope of the changes. If your company is preparing to use an outside company to handle your IT management, ask yourself the following questions in order to make the transition as smooth as possible.

1.) What systems do I have in place today?

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Topics: Cloud IT Solutions, IT Outsourcing, Small Business IT Support, IT Support, data security, IT Infrastructure, Small Business IT Security, IT partners, ITO, Managed Antivirus

Choosing a Managed Services Provider for Your Small Business or Startup

Posted by Steven Vigeant on 7/19/13 9:32 AM

The choice of a managed services provider (MSP) to handle your information technology (IT) is an important one. IT is both complicated and essential for your business, no matter what industry you work in. The job of any managed services provider is to make computing as easy and flexible at a predictable cost as possible so that your IT works for you and not the other way around.

There are a number of factors to consider when selecting an MSP. Take an honest evaluation of your company's IT needs, and then start to think about what your ideal IT service provider would look like. Every small business will have different requirements, but no matter what yours are or who you choose to work with, be sure that your MSP offers the following services and features.

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Topics: IT Outsourcing, Small Business IT Support, IT Support, SMB, Managed Services, Hybrid MSP, IT partners, Startup

Choosing an IT Service Provider for Your Biotech Startup Company

Posted by Steven Vigeant on 6/25/13 12:20 PM

Biotech startups often have to rely on a modest amount of initial funding to set up their entire operation. Getting the most out of these limited funds takes careful planning and budgeting. Balancing value with quality, separating wants from needs, and planning realistically for both the present and the future are not easy for any new company.

You may be scrambling to get started, but don't neglect to take the time necessary to carefully vet your suppliers and service providers. It is far less expensive and time-consuming to make the right choice from the start than having to make a change several months in. Whoever provides you with IT infrastructure consulting, service, and support should receive a similar vetting. Keep the following considerations in mind when selecting an ITO provider.

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Topics: IT Outsourcing, Biotechnology Startup, Biotech, IT Infrastructure, IT partners, ITO

How to Keep Your Biotech Business Going After a Disaster

Posted by Steven Vigeant on 5/30/13 11:17 AM

No matter how safe, secure, and well-equipped  your office and laboratory is, unexpected events can still cause costly setbacks. Major storms, utility work, or problems at your facility can cause your  operations to come to a halt..  And as you can imagine these kinds of events can cause damaging impact to meeting milestones and deadlines. Disasters come in many forms, but some of the most common and consequential ways that they affect startup biotech companies is in the area of information technology. From short brown outs in your buildings power, a small fire that causes damage or sets off sprinkler systems, water main breaks can leak water into your office and labs or extended power events and complete building disasters can cause real problems. Even problems with your IT equipment can cause these issues even if you have proper support on them. I have seen instances when the hardware vendor cannot get you a replacement part on time causing hours or even days of downtime. When power is lost or internet connections fail, the IT systems that your experiments and business communications rely on can become completely ineffective. Every biotech startup business needs to have a plan in place for when the unexpected happens. Being prepared for any possible contingency is the most reliable way to ensure that you are meeting all of the goals that you have established in your business plan. Developing a backup and disaster recovery (BDR) along with a Recovery Time Objective (RTO) plan with your expert IT service provider can help you keep your company running at near or full capacity, no matter what is going on around you.

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Topics: Cloud IT Solutions, Backup and Disaster Recovery, Small Business IT Support, IT Support, Biotechnology Startup, Biotech, IT partners

What to Look for in an IT Partner for Your Small Business or Startup

Posted by Steven Vigeant on 1/24/13 7:40 AM

Starting up a business and maintaining a financially stable small business takes many vendors and partners. One of the most important partnerships you will form will be with an IT support provider. Your small business IT partner can help create systems that improve your organization and workflow. Expert IT support provides the foundation on which to grow your business. Before choosing a start-up IT partner, you need to know what to look for. Here are a few things to consider when choosing the right partner.

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Topics: IT Outsourcing, Small Business IT Support, IT partners


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