The Four Benefits of Using a Local IT Service Provider Instead of a Virtual Provider

Posted by Steven Vigeant on 8/30/13 8:00 AM

Choosing the right IT service provider is one of the most important decisions you can make for your small business. There are many factors to weigh, but one of the most critical is whether or not to use a local company, or one that provides strictly virtual services. Both have their advantages, but many small business owners will find that the benefits of working with a local provider outweigh the convenience of a virtual provider. Here are four reasons why:

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Topics: IT Support, SMB, ITO, Local IT Service Provider

Should You Go Local for Your IT Service Provider?

Posted by Steven Vigeant on 8/29/13 2:57 PM

There are a lot of factors to consider when you’re deciding on an IT service provider for your small business. Do you want to work with a large or small company; one that is brand new and ambitious, or long running and proven; one dedicated to your industry specifically, or one with wide ranging IT expertise? All of these are important considerations, but one of the most fundamental and most commonly overlooked choices you need to make is whether to work with a local IT company or one that is not in your region and provides its services remotely.

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Topics: IT Outsourcing, IT Support, ITO, Local IT Service Provider

How to Evaluate the IT Outsourcing Needs of Your Company in 5 Questions

Posted by Steven Vigeant on 7/25/13 3:58 PM

Transferring your IT services from an in-house department to an outsourced company presents both opportunities and challenges. Relying on outsourced IT solutions frees up time and energy for you to spend on more important projects, but only if you are prepared for the scope of the changes. If your company is preparing to use an outside company to handle your IT management, ask yourself the following questions in order to make the transition as smooth as possible.

1.) What systems do I have in place today?

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Topics: Cloud IT Solutions, IT Outsourcing, Small Business IT Support, IT Support, data security, IT Infrastructure, Small Business IT Security, IT partners, ITO, Managed Antivirus

The Debate: Whether to Hire or Outsource Computer Network Support

Posted by Steven Vigeant on 7/23/13 12:59 PM

Technology problems, from the minor to the catastrophic, are inevitable. Anyone that has used a computer for any length of time, whether for personal or business, knows this. When problems do happen, especially for your business, being able to turn to an IT professional to provide you with support is usually the fastest and most reliable way to get the problem fixed.

There is a debate that many businesses wrestle with about whether to keep this support network in-house, or whether to hire an outside company to handle it for them. The needs and means of every company are different. For many small businesses, the choice is easy given that most small companies don't have many systems that are overly complex. For those companies that need to ask questions, there is no hard and fast answer as to which form of support is better. If you find yourself needing to make a choice, weigh the following factors before you make any commitment.

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Topics: IT Outsourcing, Small Business IT Support, IT Support, IT Infrastructure, SMB, Managed Services, ITO

The 5 Essentials of Modern Data Security for Your SMB or Startup

Posted by Steven Vigeant on 7/11/13 4:53 PM

Data security is one of the most important and most often neglected aspects of small business IT. Companies assume that because they are small and have relatively limited financial assets, they can get by with simple data security measures often amounting to little more than anti-virus protection.

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Topics: IT Support, IT Security, data security, SMB, Managed Services, Startup, Cloud, ITO

IT Security: 3 Ways to Protect Your Small Business from Cyber Threats

Posted by Steven Vigeant on 7/2/13 3:47 PM

Thinking about data security can overwhelm almost any small business owner but if you read or watch the news these days if is hard not to read a story about cyber attacks. It is not just governments or large companies either, many small business are reporting attacks on their systems more than ever. Almost every business nowadays has sensitive data it needs to protect—customer data, business secrets, financial information—and if that data were to fall into the wrong hands, it could mean disaster.

Recovering from a data breach is expensive and difficult, nevermind the negative publicity and loss of trust by your customers. Many small businesses simply cannot afford the cost of cleaning up after a data breach. Compounding the problem is that fact that business data is now accessible in many more places than it used to be: desktops and laptops onsite—of course, but also mobile devices like phones and tablets, as well as from remote logins. The cloud—storing data hosted servers offsite—is an increasingly popular IT solution for its flexibility, convenience, and cost, but business owners should worry about the safety of their data when it “lives” in remote servers controlled by companies with their own objectives.

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Topics: IT Outsourcing, Small Business IT Support, IT Security, data security, Small Business IT Security, ITO

Choosing an IT Service Provider for Your Biotech Startup Company

Posted by Steven Vigeant on 6/25/13 12:20 PM

Biotech startups often have to rely on a modest amount of initial funding to set up their entire operation. Getting the most out of these limited funds takes careful planning and budgeting. Balancing value with quality, separating wants from needs, and planning realistically for both the present and the future are not easy for any new company.

You may be scrambling to get started, but don't neglect to take the time necessary to carefully vet your suppliers and service providers. It is far less expensive and time-consuming to make the right choice from the start than having to make a change several months in. Whoever provides you with IT infrastructure consulting, service, and support should receive a similar vetting. Keep the following considerations in mind when selecting an ITO provider.

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Topics: IT Outsourcing, Biotechnology Startup, Biotech, IT Infrastructure, IT partners, ITO

Why You Must Reduce Your Biotech Startup's Costs With IT Outsourcing

Posted by Steven Vigeant on 6/20/13 5:38 PM

Maximizing the value of your angel funding or early stage investment has to be a priority for any biotech startup. If you can't prove your concept with the money you have initially been given, it is extremely difficult to secure more. That is why managing startup costs is so important. The way you budget investment funding could be the difference between success or failure.

IT is one business startup cost that you can you shouldn’t underestimate. Both your laboratory, administrative and communication operations are very much dependent on your IT infrastructure. That being said, there are ways that you can get better service while also paying less. Outsourcing your data management, storage, and security needs to an IT service provider can spare you stress and unnecessary expenses. In your earliest days in business, when you must do everything to prove that you are a viable company, this is one easy way to cut costs. These are just a few of the benefits of IT outsourcing:

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Topics: IT Outsourcing, Small Business IT Support, Biotechnology Startup, Biotech, ITO

Growing Your Biotech Startup Business with a Secure IT Infrastructure

Posted by Steven Vigeant on 6/18/13 2:04 PM

The success or failure of your biotech startup is dependent on many things, from the strength of your technology, to the quality of management, to your relationship with investors. But one of the most consequential and frequently overlooked factors is the IT infrastructure you have in place on your first day of business. When starting up a small business in the biotech sector, your technology has to be set up to capitalize on opportunities and avoid setbacks. Every business startup does better when it has the right tools in place from day one. You can help your biotech company manage the benefits and hazards of growth by keeping the following IT concerns in mind.  

Data Backup

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Topics: IT Outsourcing, Small Business IT Support, IT Support, Biotechnology Startup, IT Efficiency, Biotech, IT Infrastructure, Small Business IT Security, ITO

Cloud Power: How to Protect and Secure Your Biotech Startup's Data

Posted by Steven Vigeant on 6/13/13 2:05 PM

Cloud computing has revolutionized the way that biotech startups are thinking about IT. Having the ability to store data, run servers or applications, and security safeguards off-site can make the process of managing technology easier for most companies. Cloud solutions are changing the ways that startups set up their IT infrastructure, and also the way that established companies prepare for the challenges of the future.

Moving your data or processing power to the cloud presents exciting opportunities, but it is important to embrace the technology in a careful, measured way. Haphazardly moving all of your company's information onto cloud-based networks can create as many problems as it solves. In order to get the most out of this exciting new technology, be sure to keep the following considerations in mind.

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Topics: Cloud IT Solutions, IT Outsourcing, Biotechnology Startup, Biotech, data security, ITO, Big Data


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