The IT World Is Dangerous; You Need a Backup Plan

Posted by Mike Amaral on 5/5/17 2:52 PM

If your company is like most, you build your worth around information. Client records, research material, inventory data, and financials are all heavy hitters. Now imagine if just one of these critical pieces of information became totally compromised or irretrievable, disappearing in the blink of an eye.

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Topics: Backup and Disaster Recovery

4 Steps For Maintaining Business Operations During An Emergency

Posted by Steven Vigeant on 4/16/15 4:55 PM

Over the past 5 years, we’ve seen an alarming amount of server and IT infrastructure damage caused by frigid winter conditions. When temperatures drop low enough, water pipes inside buildings can burst, causing facilities issues with power and internet access, as well as damaging computers, servers, and other technology vital to your daily operations.  

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Topics: Backup and Disaster Recovery

You're Doing it Wrong: IT Support is Not a Business Expense

Posted by Steven Vigeant on 6/26/14 9:04 AM

If you think about your business’s technical infrastructure the same way you think about your office furniture or your business lunches, you’re doing it wrong. You will miss out on valuable opportunities and open yourself up to significant risks. You shouldn’t view IT as business expense; view it as an investment.

The truth is that the decisions you make about IT can pay huge dividends down the road, but only if you approach it carefully and strategically. Instead of thinking of IT as just another check to write, think of it as an essential component of your future success.


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Topics: IT Outsourcing, Backup and Disaster Recovery, IT Support, Data Security

Why Your Small Business's New Year's Resolutions Need to Involve IT

Posted by Steven Vigeant on 2/12/14 5:17 PM

So it's February already, how are your New Year's resolutions coming?  No, I'm not talking about how much weight you've lost or how many days you've managed to floss in a row (but congratulations) - I'm talking about the resolutions and goals you've set for your small business for the upcoming year.  More than half of small businesses make new years resolutionsThe start of a new year is a natural time to look back over the previous one and plan for the next one. Did your last year go as well as you had hoped? What can you do to avoid the problems you faced in 2013 and maximize your opportunities in 2014?

Whether it be to contact customers more often, blog more frequently, focus more on social media, or launch a pending marketing campaign, small business owners have a lot on their minds. But somehow IT planning isn't ever on the radar.  You rely on technology for your company to function, so why aren't you giving it the attention it deserves? There are easy and low-cost ways you can improve your whole IT infrastructure for the upcoming year, and it's never too late to get started.

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Topics: IT partners, Data Security, Backup and Disaster Recovery

3 Disasters that Could Fry Your Small Business IT System

Posted by Steven Vigeant on 10/22/13 4:34 PM

 “What could go wrong?” That’s a phrase many business owners wish they had never uttered. The truth is, they call “the unexpected” unexpected for a reason. You never know when some out-of-the-blue disaster is going to befall your business, costing you thousands just to get everything up and running again.

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Topics: Cloud IT Solutions, IT Outsourcing, Backup and Disaster Recovery

Real-World Examples of Smart Small Business IT Investment

Posted by Steven Vigeant on 10/8/13 8:30 AM

For too many small businesses, IT exists as an abstract concept. It is a vague combination of computers, servers and software that are important for getting business done, but are rarely a business concern. This attitude is understandable, but it is also risky. IT is more than just a one-time expense, it is a living breathing ecosystem that needs constant attention.


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Topics: IT Outsourcing, Backup and Disaster Recovery, IT Support, BDR, IT investment

How Your SMB Can Weather the Storm with Cloud Backup & Disaster Recovery

Posted by Steven Vigeant on 8/8/13 4:00 PM

Do you remember what happened the last time a major storm knocked out power at your small business? Until the electricity was restored, business was probably at a standstill. Today's businesses are so dependent on technology, that when there is a problem, there is no way to be productive until the problem is fixed.

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Topics: Small Business IT Support, BDR, Small Business IT Security, Backup and Disaster Recovery, SMB

Why IT is an Insurance Center not a Cost Center for Biotech Startups

Posted by Steven Vigeant on 7/9/13 5:36 PM

Information technology will be a line item on the budget of any biotech startup. Depending on the size of the business and the IT demands of their research, will dictate how much or how little IT you need. However, IT is best thought of as an investment rather than an expense. You need it to run your business and you expect it to be highly available, and the better the system you have in place, the more prepared you are to succeed from the very start.

In a technology driven industry like biotech, the daily operations of your company are entirely dependent on your computers, internet routers, servers, and security measures. Having the right technology, and the right IT partner, in place provides you with a powerful insurance policy against the setbacks that inevitably happen to young companies. Your IT can help you avoid the following common problems so that you can spend more time producing results for your investors.

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Topics: Small Business IT Support, IT Support, IT Security, Biotechnology Startup, Biotech, Data Security, Backup and Disaster Recovery, IT Infrastructure

2013 Trends in Backup and Disaster Recovery Solutions for Small Businesses

Posted by Steven Vigeant on 7/4/13 9:46 AM

For small businesses in 2013, downtime is never an option. Disrupting your business operations for even a few hours can cause you to miss important deadlines, delay projects, waste your employees’ time, and possibly even lose a significant amount of revenue. Sometimes a network goes down due to technical problems, a faulty piece of equipment, for example. Other times, it’s caused by forces outside your control or the control of your IT services provider. A small fire in your building could cause huge problems for your IT systems if the sprinklers go off. Extended power outages can wreak havoc on your business processes, as well. And that’s not to mention natural disasters like earthquakes, floods, hurricane-force winds, and so on. For businesses large and small in 2013, it’s vitally important they create a backup and disaster recovery plan (BDR) with the help of their outsourced IT provider or managed service IT provider (MSP). Part of this planning involves setting an RTO, a recovery time objective. An RTO is the length of time a business deems it acceptable to have a particular business process offline. Shorter RTOs require more robust, instantly accessible solutions.

How does a modern backup and disaster recovery plan work?

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Topics: Small Business IT Support, IT Support, IT Outsourcing, BDR, Managed Antivirus, IT Outsourcing, Backup and Disaster Recovery, IT Infrastructure

How to Keep Your Biotech Business Going After a Disaster

Posted by Steven Vigeant on 5/30/13 11:17 AM

No matter how safe, secure, and well-equipped  your office and laboratory is, unexpected events can still cause costly setbacks. Major storms, utility work, or problems at your facility can cause your  operations to come to a halt..  And as you can imagine these kinds of events can cause damaging impact to meeting milestones and deadlines. Disasters come in many forms, but some of the most common and consequential ways that they affect startup biotech companies is in the area of information technology. From short brown outs in your buildings power, a small fire that causes damage or sets off sprinkler systems, water main breaks can leak water into your office and labs or extended power events and complete building disasters can cause real problems. Even problems with your IT equipment can cause these issues even if you have proper support on them. I have seen instances when the hardware vendor cannot get you a replacement part on time causing hours or even days of downtime. When power is lost or internet connections fail, the IT systems that your experiments and business communications rely on can become completely ineffective. Every biotech startup business needs to have a plan in place for when the unexpected happens. Being prepared for any possible contingency is the most reliable way to ensure that you are meeting all of the goals that you have established in your business plan. Developing a backup and disaster recovery (BDR) along with a Recovery Time Objective (RTO) plan with your expert IT service provider can help you keep your company running at near or full capacity, no matter what is going on around you.

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Topics: Small Business IT Support, IT Support, Cloud IT Solutions, Biotechnology Startup, IT partners, Biotech, Backup and Disaster Recovery