Computer networks dramatically improve productivity, but they also come with their own issues. Networks require almost constant administration to ensure data integrity, access to data and security. Imagine the devastation if your company network went down for a few hours. You have almost certainly dealt with that in the past. What would happen if that down time extended from hours to days? The cost, in both immediate expenses and incidental losses, would be tremendous.
Computer network support
is all about planning for the worst and minimizing your financial risk at the same time. You need to take a look at your existing IT plan and think about the "what if's."
What If Your In-house IT Department Isn't Enough?
In most cases, no in-house IT department is enough to cover all four of the pillars of IT support: on-site, remote, end-user and emergency. This would require your small business to invest in several expert technicians, all of whom would need to agree to be on-call. The cost of your technology department would go through the roof. Assess your current support system for weaknesses and consider the benefits of an outsourced IT support plan.