In most cases, no in-house IT department is enough to cover all four of the pillars of IT support: on-site, remote, end-user and emergency. This would require your small business to invest in several expert technicians, all of whom would need to agree to be on-call. The cost of your technology department would go through the roof. Assess your current support system for weaknesses and consider the benefits of an outsourced IT support plan.
Static economic growth and increasing costs make productivity one of the single most important elements of staying competitive in today's market. Technology performs a crucial role in helping you improve your productivity. Computers, mobile technology and automated processes let your business do more with less. Keeping your technology functioning properly and at the cutting edge takes dedicated IT staff support. Given the variety of uses for technology today, IT support requires an entire departments worth of knowledge. Small business IT support must be affordable, and that does not work with an in-house IT department. Outsourcing your IT support helps minimize your downtime and improve the end user experience.
For most SMB’s, the computer network is the backbone of the company. Since so much depends on the network’s health and integrity, putting together a good computer network support team is imperative. You can hire the whole team in-house; collaborate with a reputable Managed Service Provider (MSP), who can complement your in-house resources; or outsource your network support entirely to a MSP who can provide quality service—often at a fraction of the in-house cost. Whichever option you choose, the qualities you need to keep your network functioning optimally remain the same:
A Managed Service Provider (MSP) can provide your company with cost-effective, reliable computer network support. Here are 10 benefits to moving from an in-house to outsourced computer network support.