What is HaaS? Hardware as a Service Defined and Explained

Posted by Steven Vigeant on 11/20/13 4:17 PM

One of the most significant costs for small businesses, especially in the startup phase, is the cost of IT equipment. Essential hardware like printers, RFID scanners and servers require a substantial upfront investment and the expense of ongoing maintenance. Many small businesses are shocked to find that they have not properly budgeted for the hardware on which their day-to-day operations rely.

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Topics: IT Infrastructure, IT investment, HaaS

How Can IT Help Us Comply with the Sarbanes-Oxley Act?

Posted by Steven Vigeant on 11/8/13 1:32 PM

With the biotech industry booming, some companies are electing to go public even before they have fully developed a marketable product. Making the jump has certain advantages, but it is not a decision to be made lightly. Publicly traded companies are subject to significantly more rules and regulations than their private counterparts.

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Topics: Data Security, IT Infrastructure

Is Virtualization an Option for Small Businesses?

Posted by Steven Vigeant on 10/24/13 10:45 AM

Virtualization is one of the most exciting trends happening in IT right now. The term refers to the creation of “virtual” rather than physical IT assets. Both hardware and software can successfully be virtualized and run from remote servers, which creates unique advantages for small businesses, and eliminates many common IT problems.

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Topics: Cloud IT Solutions, IT Infrastructure, Virtualization

Why Biotech Startups Need a Better Kind of Managed IT Service Provider

Posted by Steven Vigeant on 8/13/13 5:37 PM

There are almost as many managed IT service providers (MSPs) as there are biotech startups. Whether large or small, specialized or general, these companies help business of all types select, install and maintain their IT infrastructure. They may seem to be all alike, but most MSPs will not have the experience or expertise to provide your biotech start up with exactly the technology mix it needs meet its goals.

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Topics: Biotechnology Startup, Biotech, IT Infrastructure

4 Most Critical Components of Every Small Business' IT Support Plan

Posted by Steven Vigeant on 8/1/13 3:08 PM

It is a common scenario; you are working on your computer, and suddenly it crashes. It refuses to turn back on, and you need to access important data and software. You have business to do, but suddenly you don't have the technology to do it. In stressful times like these, you need effective IT support.

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Topics: Small Business IT Support, IT Support, Cloud IT Solutions, IT Outsourcing, IT Outsourcing, Small Business IT Security, IT Infrastructure, SMB, Managed Services, IT Support

How to Evaluate the IT Outsourcing Needs of Your Company in 5 Questions

Posted by Steven Vigeant on 7/25/13 3:58 PM

Transferring your IT services from an in-house department to an outsourced company presents both opportunities and challenges. Relying on outsourced IT solutions frees up time and energy for you to spend on more important projects, but only if you are prepared for the scope of the changes. If your company is preparing to use an outside company to handle your IT management, ask yourself the following questions in order to make the transition as smooth as possible.

1.) What systems do I have in place today?

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Topics: Small Business IT Support, IT Support, Cloud IT Solutions, IT Outsourcing, ITO, Managed Antivirus, IT Outsourcing, IT partners, Small Business IT Security, Data Security, IT Infrastructure

The Debate: Whether to Hire or Outsource Computer Network Support

Posted by Steven Vigeant on 7/23/13 12:59 PM

Technology problems, from the minor to the catastrophic, are inevitable. Anyone that has used a computer for any length of time, whether for personal or business, knows this. When problems do happen, especially for your business, being able to turn to an IT professional to provide you with support is usually the fastest and most reliable way to get the problem fixed.

There is a debate that many businesses wrestle with about whether to keep this support network in-house, or whether to hire an outside company to handle it for them. The needs and means of every company are different. For many small businesses, the choice is easy given that most small companies don't have many systems that are overly complex. For those companies that need to ask questions, there is no hard and fast answer as to which form of support is better. If you find yourself needing to make a choice, weigh the following factors before you make any commitment.

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Topics: Small Business IT Support, IT Support, IT Outsourcing, ITO, IT Outsourcing, IT Infrastructure, SMB, Managed Services, IT Support

Top 4 Considerations in IT Infrastructure for Every Biotech Startup

Posted by Steven Vigeant on 7/16/13 5:31 PM

Your IT Infrastructure is more than just the computers that populate your labs and office space. It is a complex network of hardware and software located both on and off-site that is at the core of everything your biotech startup does. Without having these systems in place and running smoothly, your executives and researchers can't work effectively.

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Topics: Small Business IT Support, IT Support, IT Outsourcing, IT Security, Biotechnology Startup, IT Outsourcing, IT Efficiency, Biotech, Data Security, IT Infrastructure

Why IT is an Insurance Center not a Cost Center for Biotech Startups

Posted by Steven Vigeant on 7/9/13 5:36 PM

Information technology will be a line item on the budget of any biotech startup. Depending on the size of the business and the IT demands of their research, will dictate how much or how little IT you need. However, IT is best thought of as an investment rather than an expense. You need it to run your business and you expect it to be highly available, and the better the system you have in place, the more prepared you are to succeed from the very start.

In a technology driven industry like biotech, the daily operations of your company are entirely dependent on your computers, internet routers, servers, and security measures. Having the right technology, and the right IT partner, in place provides you with a powerful insurance policy against the setbacks that inevitably happen to young companies. Your IT can help you avoid the following common problems so that you can spend more time producing results for your investors.

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Topics: Small Business IT Support, IT Support, IT Security, Biotechnology Startup, Biotech, Data Security, Backup and Disaster Recovery, IT Infrastructure

2013 Trends in Backup and Disaster Recovery Solutions for Small Businesses

Posted by Steven Vigeant on 7/4/13 9:46 AM

For small businesses in 2013, downtime is never an option. Disrupting your business operations for even a few hours can cause you to miss important deadlines, delay projects, waste your employees’ time, and possibly even lose a significant amount of revenue. Sometimes a network goes down due to technical problems, a faulty piece of equipment, for example. Other times, it’s caused by forces outside your control or the control of your IT services provider. A small fire in your building could cause huge problems for your IT systems if the sprinklers go off. Extended power outages can wreak havoc on your business processes, as well. And that’s not to mention natural disasters like earthquakes, floods, hurricane-force winds, and so on. For businesses large and small in 2013, it’s vitally important they create a backup and disaster recovery plan (BDR) with the help of their outsourced IT provider or managed service IT provider (MSP). Part of this planning involves setting an RTO, a recovery time objective. An RTO is the length of time a business deems it acceptable to have a particular business process offline. Shorter RTOs require more robust, instantly accessible solutions.

How does a modern backup and disaster recovery plan work?

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Topics: Small Business IT Support, IT Support, IT Outsourcing, BDR, Managed Antivirus, IT Outsourcing, Backup and Disaster Recovery, IT Infrastructure