Growing Your Biotech Startup Business with a Secure IT Infrastructure

Posted by Steven Vigeant on 6/18/13 2:04 PM

The success or failure of your biotech startup is dependent on many things, from the strength of your technology, to the quality of management, to your relationship with investors. But one of the most consequential and frequently overlooked factors is the IT infrastructure you have in place on your first day of business. When starting up a small business in the biotech sector, your technology has to be set up to capitalize on opportunities and avoid setbacks. Every business startup does better when it has the right tools in place from day one. You can help your biotech company manage the benefits and hazards of growth by keeping the following IT concerns in mind.  

Data Backup

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Topics: IT Outsourcing, Small Business IT Support, IT Support, Biotechnology Startup, IT Efficiency, Biotech, IT Infrastructure, Small Business IT Security, ITO

The Anatomy of a Scalable IT Infrastructure for Biotech

Posted by Steven Vigeant on 6/4/13 4:17 PM

The IT needs of a biotech company, especially a small one in the initial stages of funding and research, can change overnight. Experimental breakthroughs (or failures), influxes of capital, and new contracts can cause your existing IT infrastructure to suddenly become inadequate, even ineffective. All biotech startups need to prepare for the speed and consequence of this change. If you are not ready to shift your IT capabilities as rapidly as your business needs change, workflows can slow or break down, and these processes may end up needing to be changed to meet the new demand. You could also end up with data dispersed in different locations while you try and implement a new system thus potentially putting valuable data in jeopardy.

Instead of scrambling when the needs of your company inevitably change, make sure that you have an IT plan in place from your first day in business that can scale itself to the needs of your company. Scalability is a crucial but often overlooked feature of biotech IT systems. It is never too early to find the right outsourced IT provider to help you in the early stages develop this plan. Even if you feel that you don’t have much business to offer this company, they should be interested in helping you in these early stages as there is almost guaranteed business in the future for them. As you work with your IT services provider to develop an adaptable technological base for you company, keep the following concerns in mind:

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Topics: Cloud IT Solutions, IT Outsourcing, IT Outsourcing, IT Support, Biotechnology Startup, IT Efficiency, Biotech, Data Security, Big Data

How to Keep Your Biotech Business Going After a Disaster

Posted by Steven Vigeant on 5/30/13 11:17 AM

No matter how safe, secure, and well-equipped  your office and laboratory is, unexpected events can still cause costly setbacks. Major storms, utility work, or problems at your facility can cause your  operations to come to a halt..  And as you can imagine these kinds of events can cause damaging impact to meeting milestones and deadlines. Disasters come in many forms, but some of the most common and consequential ways that they affect startup biotech companies is in the area of information technology. From short brown outs in your buildings power, a small fire that causes damage or sets off sprinkler systems, water main breaks can leak water into your office and labs or extended power events and complete building disasters can cause real problems. Even problems with your IT equipment can cause these issues even if you have proper support on them. I have seen instances when the hardware vendor cannot get you a replacement part on time causing hours or even days of downtime. When power is lost or internet connections fail, the IT systems that your experiments and business communications rely on can become completely ineffective. Every biotech startup business needs to have a plan in place for when the unexpected happens. Being prepared for any possible contingency is the most reliable way to ensure that you are meeting all of the goals that you have established in your business plan. Developing a backup and disaster recovery (BDR) along with a Recovery Time Objective (RTO) plan with your expert IT service provider can help you keep your company running at near or full capacity, no matter what is going on around you.

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Topics: Cloud IT Solutions, Backup and Disaster Recovery, Small Business IT Support, IT Support, Biotechnology Startup, Biotech, IT partners

How Biotech Startups are Getting the Most Out of Their Seed Funding

Posted by Steven Vigeant on 5/16/13 5:10 PM

Biotech startups have a lot to take care of after securing their initial round of funding. Laboratory space has to be found, equipment has to be purchased, and qualified researchers and admin staff have to be recruited. This process is flush with opportunity and excitement, but important considerations can easily be overlooked. Every biotech startup needs some kind of IT setup, but successful biotech companies invest in an IT infrastructure that can accommodate the unique challenges of biotech data storage, data types, and the management of this data. The most valuable thing you are producing with your angel investor's money is your experimental data, which means that you will need to have IT tools in place that can maximize the value and protect all of this information.

IT needs to be an important consideration for any biotech company that is trying to secure a second round of funding. In order to make the most of the money that your investors have initially given you, be sure that your IT services provider can implement a system with the following elements:

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Topics: IT Outsourcing, IT Support, Biotechnology Startup, Biotech, ITO, Big Data

Big Data Drives the IT Needs of Biotech Startups

Posted by Steven Vigeant on 5/14/13 5:42 PM

One of the greatest challenges facing many biotech startups, particularly in their earliest phases, is planning for the potential massive quantities of data that are generated by modern lab technologies. Many startups are simply not prepared to manage data storage requirements that can quickly rise to over 10 terabytes. But preserving, securing, and managing this biotech big data is crucial to the success of your business.

In order to better prepare your IT infrastructure for the demands of today's cutting-edge technologies, consider taking the time to plan your storage needs over the first few years and to build a system that can scale with that potential growth.

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Topics: IT Outsourcing, IT Outsourcing, IT Support, Biotechnology Startup, Big Data

How to Cut Small Business IT Costs

Posted by Steven Vigeant on 1/19/13 9:30 AM

Integrating the right and up-to-date technology into your business allows small companies to stay competitive with large corporations. At this point, all businesses rely on technology to best serve and grow their customer base. As a small business owner, one of the largest risks involved with technology is failure rates. No system is perfect and a network crash or hardware issue can come with a tremendous price tag. Your IT infrastructure is what allows you to manage accounts, close sales online, ship timely and much more. A problem with that infrastructure will leave your business floundering, losing money until all systems are back online. A single emergency could eat up an entire year's worth of profits in just a couple of days. Follow these simple tips for keeping your IT support costs within budget.
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Topics: Small Business IT Support, IT Support, Computer Network Support

6 Small Business Benefits of Pro-Active IT Support

Posted by Steven Vigeant on 1/17/13 9:00 AM

As a small business owner, you know the risks of being reactive rather than pro-active. Reacting to market shifts after they happen leaves you playing catch-up. Noticing trends before or as they happen lets you stay on the cutting-edge of industry best practices. The same is true for your IT support. The "if it ain't broke, don't fix it," mentality works in some instances, but with IT issues, the trick is to identify problems before they happen. Pro-active IT support ensures productive working hours and smooth client service. Here are just a few of the benefits of taking pro-active steps to ensure small business IT support.

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Topics: IT Outsourcing, Small Business IT Support, IT Support

Keys to Building a Computer Network Support Plan for Your SMB

Posted by Steven Vigeant on 1/15/13 4:00 PM

Computer networks dramatically improve productivity, but they also come with their own issues. Networks require almost constant administration to ensure data integrity, access to data and security. Imagine the devastation if your company network went down for a few hours. You have almost certainly dealt with that in the past. What would happen if that down time extended from hours to days? The cost, in both immediate expenses and incidental losses, would be tremendous. Computer network support is all about planning for the worst and minimizing your financial risk at the same time. You need to take a look at your existing IT plan and think about the "what if's."

What If Your In-house IT Department Isn't Enough?

In most cases, no in-house IT department is enough to cover all four of the pillars of IT support: on-site, remote, end-user and emergency. This would require your small business to invest in several expert technicians, all of whom would need to agree to be on-call. The cost of your technology department would go through the roof. Assess your current support system for weaknesses and consider the benefits of an outsourced IT support plan. 

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Topics: Small Business IT Support, IT Support, Computer Network Support

How to Increase Staff Productivity with Outsourced IT Support

Posted by Steven Vigeant on 1/12/13 12:23 PM

Static economic growth and increasing costs make productivity one of the single most important elements of staying competitive in today's market. Technology performs a crucial role in helping you improve your productivity. Computers, mobile technology and automated processes let your business do more with less. Keeping your technology functioning properly and at the cutting edge takes dedicated IT staff support. Given the variety of uses for technology today, IT support requires an entire departments worth of knowledge. Small business IT support must be affordable, and that does not work with an in-house IT department. Outsourcing your IT support helps minimize your downtime and improve the end user experience.

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Topics: Small Business IT Support, IT Support, Computer Network Support

4 Pillars of a Solid IT Support Plan

Posted by Steven Vigeant on 1/10/13 8:40 AM

Keeping your hardware up and running at peak efficiency improves productivity and minimizes the risks of data loss. IT support acts as your defense against unplanned system downtime, server crashes, security risks and other technology related problems. Your IT support plan must be comprehensive for total protection. A custom IT support plan should include all four elements of support: Onsite, Remote, End-user and Emergency services.

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Topics: IT Outsourcing, Small Business IT Support, IT Support