5 Reasons Your Small Business Will Profit from Managed IT Services

Posted by Steven Vigeant on 8/15/13 4:49 PM

You know that your business needs IT. Do you think of the money you spend on IT as an expense or an investment? When used correctly, your IT can help your end users become more efficient, giving your business the potential to produce more profit than it does today. It takes expertise though, and the best place to find the information and assistance you need is from a managed IT services provider. Here are a few of the ways that they can help you make more money.

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Topics: IT Outsourcing, SMB, Managed Services, Managed Antivirus

The Best Case for Using Managed Antivirus Solutions for Small Businesses

Posted by Steven Vigeant on 8/6/13 4:00 PM

You have probably had a virus on your home computer before. It may have slowed down your system, caused unwanted windows to pop up trying to get you to buy a program to “fix” the problem or the infection froze up your machine entirely. Sometimes you can fix this problem yourself, and sometimes you have to take your computer in for repairs, but while contracting a virus on your home computer can be annoying, rarely is it consequential.

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Topics: IT Outsourcing, Small Business IT Support, Small Business IT Security, Managed Antivirus

How to Evaluate the IT Outsourcing Needs of Your Company in 5 Questions

Posted by Steven Vigeant on 7/25/13 3:58 PM

Transferring your IT services from an in-house department to an outsourced company presents both opportunities and challenges. Relying on outsourced IT solutions frees up time and energy for you to spend on more important projects, but only if you are prepared for the scope of the changes. If your company is preparing to use an outside company to handle your IT management, ask yourself the following questions in order to make the transition as smooth as possible.

1.) What systems do I have in place today?

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Topics: Cloud IT Solutions, IT Outsourcing, Small Business IT Support, IT Support, Data Security, IT Infrastructure, Small Business IT Security, IT partners, ITO, Managed Antivirus

2013 Trends in Backup and Disaster Recovery Solutions for Small Businesses

Posted by Steven Vigeant on 7/4/13 9:46 AM

For small businesses in 2013, downtime is never an option. Disrupting your business operations for even a few hours can cause you to miss important deadlines, delay projects, waste your employees’ time, and possibly even lose a significant amount of revenue. Sometimes a network goes down due to technical problems, a faulty piece of equipment, for example. Other times, it’s caused by forces outside your control or the control of your IT services provider. A small fire in your building could cause huge problems for your IT systems if the sprinklers go off. Extended power outages can wreak havoc on your business processes, as well. And that’s not to mention natural disasters like earthquakes, floods, hurricane-force winds, and so on. For businesses large and small in 2013, it’s vitally important they create a backup and disaster recovery plan (BDR) with the help of their outsourced IT provider or managed service IT provider (MSP). Part of this planning involves setting an RTO, a recovery time objective. An RTO is the length of time a business deems it acceptable to have a particular business process offline. Shorter RTOs require more robust, instantly accessible solutions.

How does a modern backup and disaster recovery plan work?

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Topics: IT Outsourcing, Backup and Disaster Recovery, Small Business IT Support, IT Support, IT Infrastructure, BDR, Managed Antivirus

Top Reasons SMBs Move to Managed Antivirus vs. Free

Posted by Steven Vigeant on 1/9/13 8:00 AM

Small business owners face the challenges of maintaining parity with larger companies on a much reduced budget. Free antivirus software options make the decision to switch to a managed antivirus option a tough sell, but a free option only works for very small businesses. You know, at some point, you will need to switch to a managed solution, but the big question is when? When you have only a few terminals, using free antivirus software will get you by, as long as it stays updated. There are many options for free packages, so be prepared to do some research and testing to find the one that best fits your needs.


Recommendations for Unmanaged/Free Antivirus Options

Small businesses with limited IT support and lacking the infrastructure to switch to a managed service provider should consider Microsoft Security Essentials. Not only is MSE free with each genuine copy of the Windows operating system, it is designed to work with the system, giving you an unmanaged protection option without dramatically impacting system performance. There are many free options so do your research and testing and understand their limitations.

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Topics: IT Security, Managed Antivirus