When Finding a Local IT Provider Matters (and When it Doesn’t)

Posted by Steven Vigeant on 10/3/13 4:50 PM

If you have ever bought something online, you understand that it’s not always necessary to work with a local business to get the level of service you want. This is especially true for information technology (IT), in which managed service providers (MSPs) can remotely monitor and maintain your IT infrastructure without ever setting foot in your office.

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Topics: IT Outsourcing, Small Business IT Support, IT Support, SMB, Managed Services, Hybrid MSP, Local IT Service Provider, MSP

The Pros and Cons of Pure MSPs for Small Business IT

Posted by Steven Vigeant on 10/2/13 4:45 PM

There are two basic models for providing IT services to small businesses in today's tech landscape: managed service providers (MSPs) and traditional IT providers. They offer a number of overlapping services, but the primary difference is that MSPs offer them remotely over a network, while traditional companies are more focused on on-site support.

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Topics: Small Business IT Support, SMB, Managed Service Provider, MSP