3 Simple Steps to Improve IT Security for Your Small Business

Posted by Steven Vigeant on 8/22/13 5:00 PM

How safe are your small business’s electronic records? Are you protected against computer viruses? Do all your employees understand how critical the security of your IT infrastructure is to the success of your business? You may have never asked yourself these questions before, especially if your small business is brand new, but you should. Small business IT security is more important than ever because the threat grows every month. Instead of scrambling to respond to data theft, virus infection and user error, use these three simple steps to avoid IT disasters from the start.

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Topics: Small Business IT Support, IT Security, Small Business IT Security, Data Security

How Your SMB Can Weather the Storm with Cloud Backup & Disaster Recovery

Posted by Steven Vigeant on 8/8/13 4:00 PM

Do you remember what happened the last time a major storm knocked out power at your small business? Until the electricity was restored, business was probably at a standstill. Today's businesses are so dependent on technology, that when there is a problem, there is no way to be productive until the problem is fixed.

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Topics: Small Business IT Support, BDR, Small Business IT Security, Backup and Disaster Recovery, SMB

The Best Case for Using Managed Antivirus Solutions for Small Businesses

Posted by Steven Vigeant on 8/6/13 4:00 PM

You have probably had a virus on your home computer before. It may have slowed down your system, caused unwanted windows to pop up trying to get you to buy a program to “fix” the problem or the infection froze up your machine entirely. Sometimes you can fix this problem yourself, and sometimes you have to take your computer in for repairs, but while contracting a virus on your home computer can be annoying, rarely is it consequential.

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Topics: Small Business IT Support, IT Outsourcing, Managed Antivirus, Small Business IT Security

4 Most Critical Components of Every Small Business' IT Support Plan

Posted by Steven Vigeant on 8/1/13 3:08 PM

It is a common scenario; you are working on your computer, and suddenly it crashes. It refuses to turn back on, and you need to access important data and software. You have business to do, but suddenly you don't have the technology to do it. In stressful times like these, you need effective IT support.

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Topics: Small Business IT Support, IT Support, Cloud IT Solutions, IT Outsourcing, IT Outsourcing, Small Business IT Security, IT Infrastructure, SMB, Managed Services, IT Support

How to Evaluate the IT Outsourcing Needs of Your Company in 5 Questions

Posted by Steven Vigeant on 7/25/13 3:58 PM

Transferring your IT services from an in-house department to an outsourced company presents both opportunities and challenges. Relying on outsourced IT solutions frees up time and energy for you to spend on more important projects, but only if you are prepared for the scope of the changes. If your company is preparing to use an outside company to handle your IT management, ask yourself the following questions in order to make the transition as smooth as possible.

1.) What systems do I have in place today?

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Topics: Small Business IT Support, IT Support, Cloud IT Solutions, IT Outsourcing, ITO, Managed Antivirus, IT Outsourcing, IT partners, Small Business IT Security, Data Security, IT Infrastructure

IT Security: 3 Ways to Protect Your Small Business from Cyber Threats

Posted by Steven Vigeant on 7/2/13 3:47 PM

Thinking about data security can overwhelm almost any small business owner but if you read or watch the news these days if is hard not to read a story about cyber attacks. It is not just governments or large companies either, many small business are reporting attacks on their systems more than ever. Almost every business nowadays has sensitive data it needs to protect—customer data, business secrets, financial information—and if that data were to fall into the wrong hands, it could mean disaster.

Recovering from a data breach is expensive and difficult, nevermind the negative publicity and loss of trust by your customers. Many small businesses simply cannot afford the cost of cleaning up after a data breach. Compounding the problem is that fact that business data is now accessible in many more places than it used to be: desktops and laptops onsite—of course, but also mobile devices like phones and tablets, as well as from remote logins. The cloud—storing data hosted servers offsite—is an increasingly popular IT solution for its flexibility, convenience, and cost, but business owners should worry about the safety of their data when it “lives” in remote servers controlled by companies with their own objectives.

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Topics: Small Business IT Support, IT Outsourcing, IT Security, ITO, IT Outsourcing, Small Business IT Security, Data Security

Growing Your Biotech Startup Business with a Secure IT Infrastructure

Posted by Steven Vigeant on 6/18/13 2:04 PM

The success or failure of your biotech startup is dependent on many things, from the strength of your technology, to the quality of management, to your relationship with investors. But one of the most consequential and frequently overlooked factors is the IT infrastructure you have in place on your first day of business. When starting up a small business in the biotech sector, your technology has to be set up to capitalize on opportunities and avoid setbacks. Every business startup does better when it has the right tools in place from day one. You can help your biotech company manage the benefits and hazards of growth by keeping the following IT concerns in mind.  

Data Backup

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Topics: Small Business IT Support, IT Support, Biotechnology Startup, ITO, IT Outsourcing, Small Business IT Security, IT Efficiency, Biotech, IT Infrastructure

The simple 3 step approach to SMB IT Security

Posted by Steven Vigeant on 2/28/13 9:04 AM

Setting up a secure computer network requires the integration of various hardware pieces, software applications and end user training. Depending on the kind of business you run there are different levels of security you may need to consider. Does your business take credit cards from your customers? Do you have intellectual property in data files and emails that are important to your business?  Do you have personal information in your systems or data files of customers or patients? This blog focuses on the small business that needs basic security. 

SMBs can use a 3 step approach to IT security.

1. You need to use threat identifiers like a corporate class level firewall

2. Couple the identifiers with threat prevention applications like antivirus and anti-malware applications.

3. Educate your end users with a focus on your security, strategy and policies.

Even after setup and installation of your firewall and security application, these items need constant maintenance and management to be effective. Thousands of hackers world-wide work tirelessly to produce new attack vectors on existing security protocols. Your computer network security must be able to respond to new threats, as they happen. Small business IT security often comes with compromises based on price. After all, you have limited funds to devote to your small business network security, but you need it as much as larger companies with unlimited budgets. Using managed antivirus software services in conjunction with firewall monitoring offers you a low-cost IT security solution that meets the needs of small businesses.
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Topics: IT Security, Small Business IT Security

How to pay little and win big with small business IT security

Posted by Steven Vigeant on 2/19/13 9:10 AM

Cyber attacks target small businesses more and more often. Many small businesses have access to hundreds, sometimes thousands, of credit card numbers and the information needed to use those numbers. Small businesses lack the resources of large corporations leaving them more vulnerable to cyber threats. Small business data security must be a top priority, to protect customer financial information. A major breach requires a business to notify their customers of the incident which reduces customer loyalty. Two very inexpensive options can help you install the necessary protections, without a fully staffed IT department: Managed antivirus protection and a monitored firewall.

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Topics: IT Outsourcing, Small Business IT Security

A Guide to Small Business IT Security

Posted by Steven Vigeant on 1/30/13 8:32 AM

You know that your IT infrastructure provides the foundation for workflow and productivity. Interruptions create slower client service, lost deals and employees with nothing to do. This makes small business IT security a top priority, but how do you deal with security issues? A simple three step process helps you take your IT infrastructure from exposed to secure.

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Topics: IT Security, Small Business IT Security